• In stock orders ship within 24-48 hours.
• Weekend orders will be processed the following Monday.
• If a part is not in stock and must be ordered from the supplier, it could take between 2-3 weeks to arrive to us and will be promptly shipped to you.
• Depending upon location, ground shipments usually take 2-7 days.
• Oversized shipments will be additional; you will be contacted prior to shipping for approval.
• We cannot guarantee transit times for ground and oversize orders.
• Shipping Carrier substitutions may be made at our determination in an attempt to reduce shipping cost to the customer.
• In the event that a part has been placed on backorder or discontinued, you will be contacted regarding your order status.
• We do not ship COD orders.
• We only ship within Canada.
• Our operating hours are Monday to Friday 8 am to 5 pm (excludes holidays)
• If you have any time constraints on your order please contact us for product availability.

• Contact us to arrange for any returns.
• A copy of the invoice will need to be included with the return.
• If the VIN is not provided we cannot be held responsible for incorrect parts.
• There is a 15% restocking fee charged against all returned parts.
• Parts must be resaleable and in the original packaging.
• We cannot take back used parts.
• We cannot take back installed or tried parts.
• Electrical parts are not returnable.
• We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
• Return request need to be within 30 days of receipt.

Cancellation Policy

• An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
• If the cancelled part was special ordered from the manufacturer a return fee of 15% may apply.